Delivery
We do our utmost to ensure that your packages are shipped within 48 business hours of your order being validated.
You will receive an email confirming the shipment of your package, containing a tracking number that will allow you to track the delivery status.
Track your order live via a tracking monitor such as Aftership.
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DELIVERY RATES FRANCE & EUROPE
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Chronopost |
Mondial Relay |
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Price |
€4.90 for any order up to €49 Free for purchases of €49 or more |
€4.90 for any order up to €49 Free for purchases of €49 or more |
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Delivery time |
2 to 3 days |
2 to 4 days |
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DELIVERY RATES U.S.A.
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DHL Economy |
Fedex Express |
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Price |
20 USD$ for orders up to USD$ |
30 USD$ |
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Delivery time |
3 to 5 days |
5 to 8 days |
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DELIVERY RATES U.K
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Colissimo Signature |
DHL Express |
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Price |
9.90 GBP for orders up to 99 GBP |
20 GBP |
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Delivery time |
5 to 8 days |
3 to 5 days |
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DELIVERY RATES REST OF THE WORLD
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DHL Express |
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Price |
40 € for orders up to €99 |
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Delivery time |
3 to 5 days |
Taxes are not included for all shipments outside the European Union, including shipments to Switzerland and Norway. You are responsible for paying all taxes upon receipt of the package in accordance with the applicable laws in the country of destination.
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Returns & Exchanges
You have 14 days from the day you receive your order to request a return or exchange.A prepaid shipping label will then be automatically sent to you by email.
Exchanges are free, with no additional charges.
All items must be returned in their original packaging, new, unworn, unwashed, and with intact and attached tags.
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Refunds
We do not issue refunds for archive sales and clearance items. Only exchanges or store credit are available, subject to stock availability.
The refund will be processed as soon as possible and no later than 6 days from the receipt of your returned package, via the payment method used for your order, provided the return was made in compliance with the rules stated above.